Effective date: September 20, 2026

Moody Elements LLC (“Moody Elements,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit moodyelements.com, place an order, join our email list, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Billing and shipping address
• Telephone number
• Order and purchase information
• Product preferences and customization details
• Messages, questions, reviews, or other information you send to us
• Email marketing preferences

When you make a purchase, your payment information is processed by our third-party payment provider. Moody Elements does not directly store your complete credit or debit card information.

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser and device type
• Operating system
• Pages viewed and links clicked
• Referring website
• Approximate location
• Dates and times of website visits
• Cookie and analytics information

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process, fulfill, and deliver orders
• Create or personalize custom products
• Send order confirmations, shipping updates, and customer-service messages
• Respond to questions, requests, or complaints
• Manage returns, damaged-item claims, or fulfillment issues
• Send promotional emails when you have chosen to receive them
• Improve our website, products, and customer experience
• Detect fraud, misuse, or security concerns
• Maintain business and transaction records
• Comply with legal, tax, and regulatory obligations

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and improve performance.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

HOW WE SHARE INFORMATION

We may share personal information with trusted service providers when reasonably necessary to operate our business. These providers may include:

• Website hosting and e-commerce providers
• Payment processors
• Shipping and delivery companies
• Email and marketing platforms
• Website analytics and security providers
• Professional advisers, such as accountants or legal advisers

These providers may access information only as needed to perform services for us or as permitted by law.

We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or customers, or in connection with a merger, sale, or transfer of the business.

Moody Elements does not sell personal information for money.

EMAIL MARKETING

If you subscribe to our newsletter or promotional emails, we may send you product updates, offers, and business news. You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us at hello@moodyelements.com.

Unsubscribing from promotional emails will not prevent us from sending necessary communications about an order or customer-service request.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain a copy of certain information
• Withdraw consent or opt out of certain uses of your information
• Appeal a decision concerning a privacy request
• Exercise your rights without unlawful discrimination

To submit a privacy request, email hello@moodyelements.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request. Certain information may be retained when required by law or needed to complete a transaction, maintain records, prevent fraud, or protect legal rights.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Moody Elements is not responsible for the privacy, security, or content practices of those third parties. Please review their policies before providing them with personal information.

CHILDREN’S PRIVACY

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it when appropriate.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our business practices, website features, or legal obligations change. The updated policy will be posted on this page with a revised effective date.

CONTACT US

Questions or requests concerning this Privacy Policy may be sent to:

Moody Elements LLC
Email: hello@moodyelements.com
Website: https://moodyelements.com